Return & Refund Policy

Eligibility for Returns:

    We accept returns on eligible products in their original, unused condition, with all packaging intact, within 30 days of receipt. Items that have been used or are damaged will not qualify for a refund or exchange.

    Process for Returns:

      To initiate a return, contact our support team at support@aetherya.store with your order number. Upon approval, you will receive instructions on how to ship the item back to us.

      Return Shipping Costs:

      Free return shipping on all eligible returns.

        Refunds:

          Refunds are issued to the original payment method once the returned item has been inspected and approved. Refunds typically take 5-10 business days to process.

          Defective or Damaged Goods:

            If you receive a defective or damaged item, please contact our support team within 48 hours of receiving the item. We will provide a replacement or full refund at no extra cost.